Refund policy
Our policy lasts 99 days. If 99 days have gone by since your purchase, unfortunately, we can't offer you a refund or exchange.
To be eligible for a return, your item must be in "unused" condition. Please include the original packaging if possible.
Additional non-returnable items:
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Gift Cards
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Mystery Boxes
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted:
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Any item not in its original condition, is damaged or missing parts for reasons not due to our error
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Any item that is returned more than 99 days after delivery
Refunds
Our return policy lasts 99 days. If 99 days have gone by since your purchase, unfortunately, we can't offer you a refund or exchange. If you are having a product issue, please email hello@matchdaygear.co for assistance.
To complete your return, we require proof of purchase. Please note: we do not cover the shipping cost of returns. During the first 99 days you may return your order for a refund. Please note there is a $7.99 shipping and handling fee.
To get started with a return, please email us hello@matchdaygear.co
ExchangesIf you need to exchange an item for the same item in a different size or color, send us an email at hello@matchday.co
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will be notified of your return.